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Welcome to our tech support page. Please fill out the form on this page, including all fields so that our techs can find the machine that you bought from us. Once we receive your request a tech will contact first through email to see if you have a simple issue. If our tech cannot solve your problem by email he will then call you during our normal business hours shown. Our techs do not have direct phone lines and they do not answer our main number, only sales people do. Please do not leave messages on our main number as the sales people do not have contact with the techs and may not give them the messages. We will do our best to provide you tech support on any machine that you bought from us even if it is out of warranty. Our database goes back to 2015 so if you have your order number we will be able to find you. We are open: Monday through Thursday 8:30 AM to 4:30 PM and Friday 8:30 AM to 3 PM, PT. Sorry no main tech support on weekends unless one of out techs happens to monitor this email account. 

Welcome to our tech support page. Please fill out the form on this page, including all fields so that our techs can find the machine that you bought from us. Once we receive your request a tech will contact first through email to see if you have a simple issue. If our tech cannot solve your problem by email he will then call you during our normal business hours shown. Our techs do not have direct phone lines and they do not answer our main number, only sales people do. Please do not leave messages on our main number as the sales people do not have contact with the techs and may not give them the messages. We will do our best to provide you tech support on any machine that you bought from us even if it is out of warranty. Our database goes back to 2015 so if you have your order number we will be able to find you. We are open: Monday through Thursday 8:30 AM to 4:30 PM and Friday 8:30 AM to 3 PM, PT. Sorry no main tech support on weekends unless one of out techs happens to monitor this email account.